Frequently Asked Questions

1. Do I need to setup an account to place an order?
You can shop at ducada.com either by registering with us or using a guest account.

2. How do I select items to purchase?
As you browse through the ducada.com click on the Add to Cart button for the items that you wish to purchase.

3. Can I change or cancel my order?
If you realize you’ve made a mistake while placing your order or want to update your order, please contact us immediately through Contact Us form.

4. What happens if I receive a damaged product/item?
Please contact us through Contact us, our Customer Care Representative will assist you accordingly.

5. Do you have a catalog?
Currently, we have a ‘virtual’ catalog. Our entire product line is available online

6. What payment options do you have?
We accept: